Click Open account, complete the short form with your real details and confirm your email. You will then be asked to upload identification so we can verify the account — most applications are reviewed within one business day.
A valid government photo ID (passport, national ID or driving licence) and a proof of address issued in the last six months — a utility bill, bank statement or official letter showing your name and address.
Yes, with virtual funds on live pricing. Ask support and we will set one up — the right place to test an EA or a new instrument.
Start with Standard unless you are trading several thousand euros per position. See the comparison table.
Bank transfer (SEPA or international wire) and cryptocurrency — BTC, ETH and USDT. Details appear in your client area once the account is verified.
Requests are reviewed every business day. Crypto usually leaves the same or next business day; bank transfers depend on the corridor. Full timings on the funding page.
No. Deposits must come from a source in your own name; third-party payments are returned to the sender, which costs time and fees.
We add nothing. Network fees for crypto and any intermediary bank charges are borne by the client, as is standard.
Your client area shows your login, server name and direct download links for Windows and the mobile apps. Support can resend them at any time.
Use the trading account number rather than your email, check the server matches exactly, and make sure no trailing space crept into the password. If it still fails, ask support for a reset.
Yes, without restriction. Your terminal must be running for an EA to trade — many clients use a VPS for that.
Yes, via WebTrader, using the same account as desktop and mobile.
It depends on the instrument and on your client classification, and the exact margin requirement is shown before you confirm an order. Higher leverage increases risk in both directions.
No, they are variable and reflect live liquidity — tightest in the main sessions, wider around news, the rollover and market opens.
Daily financing on positions held past 21:00 UTC. Wednesday carries roughly triple swap because of weekend value dates.
You receive a margin call warning; if the level keeps falling, positions close automatically starting with the largest loss. More on risk controls.
Website password from your profile; MT4 password from Tools → Options → Server → Change, or ask support to reset it.
Send the request from your registered email. Changes to name, address or bank details need supporting documentation.
No. We never ask for your password and never authorise third parties to trade client accounts or collect deposits outside your client area. Read more.
Close open positions, withdraw the balance and send a closure request from your registered email. We keep the records required by law afterwards.
Send us a message with your account number and what you have already tried — you will get a person, not a script.